Frequently Asked Questions
Everything you need to know about the Venice movement.
When will my order ship?
Orders are typically processed within 3-5 business days. During high-volume collection drops, please allow up to 10 business days for processing before receiving your tracking information.
What is your return policy?
All sales are final. Due to the limited nature of our releases, we do not offer returns or exchanges unless the item is defective or the incorrect product was shipped.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties, taxes, or import fees incurred at the time of delivery.
How do I know what size to order?
Our garments generally follow a standard streetwear fit. Detailed size charts are available on each product page to help you find the perfect fit before you purchase.
Can I cancel or modify my order?
Once an order is placed, it is immediately sent to our fulfillment center and cannot be canceled or modified. Please double-check your shipping address and item selection before checking out.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.